added content to work and education md files
This commit is contained in:
Aaron Langham
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<p>This page tells you a little bit about me:</p>
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<p>I have an interest in computers and technology, it’s not only my hobby but now my profession. At home I have built my own computer and server and am a home lab enthusiast. I keep up to date with new technology and love to talk about it. I enjoy Learning new things
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I also have an interest in space and astronautics. I follow all the developments in the space industry and watch as many launches as I can online. I primarily follow SpaceX and their rapid development and innovation in their pursuit to explore Mars, as well as Rocket Lab’s endeavours into utilising carbon composites.
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I play the electric guitar playing songs from my favourite metal bands as well as covers from movies and games.</p>
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<p>I have an interest in computers and technology, it’s not only my hobby but now my profession. At home I have built my own computer and server and am a home lab enthusiast. I keep up to date with new technology and love to talk about it. I enjoy Learning new things.</p>
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<p>I also have an interest in space and astronautics. I follow all the developments in the space industry and watch as many launches as I can online. I primarily follow SpaceX and their rapid development and innovation in their pursuit to explore Mars, as well as Rocket Lab’s endeavours into utilising carbon composites.</p>
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<p>I play the electric guitar playing songs from my favourite metal bands as well as covers from movies and games.</p>
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</body>
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</html>
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<p>This page tells you about my Education:</p>
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<p>GCSE – The Vyne Community School 2014-19</p>
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<h3 id="gcse--the-vyne-community-school-2014-19">GCSE – The Vyne Community School 2014-19</h3>
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<ul>
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<li>English Language: 5</li>
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<li>English Literature: 4</li>
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<li>Maths: 9</li>
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<li>Combined Science: 99</li>
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<li>Computer Science: 7</li>
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<li>French: 2</li>
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<li>Health and Fitness: Merit</li>
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</ul>
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<p>A-Level – Queen Mary’s Collage 2019-21</p>
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<h3 id="a-level--queen-marys-collage-2019-21">A-Level – Queen Mary’s Collage 2019-21</h3>
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<ul>
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<li>Maths: C</li>
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<li>Physics: C</li>
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<li>Computer Science: D</li>
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</ul>
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<p>Other Qualifications</p>
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<h3 id="other-qualifications">Other Qualifications</h3>
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<ul>
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<li>DrayTek DCNA</li>
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<li>Webroot Business Endpoint Protection Technical and Sales Certification</li>
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<li>EasyDMARC Compliant and DMARC Certified</li>
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</ul>
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</body>
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</html>
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@ -22,13 +22,75 @@
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<p>This page tells you about my past and current work:</p>
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<p>Waitrose: October 2019 – August 2021</p>
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<h3 id="waitrose-october-2019--august-2021">Waitrose: October 2019 – August 2021</h3>
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<p>Lumen: September 2021 – March 2022</p>
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<p>Part Time Retail Assistant</p>
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<p>DIS Consulting IT Ltd: March 2022 – November 2023</p>
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<h4 id="outline">Outline:</h4>
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<p>Jenoptik: January 2024 – Current</p>
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<p>Working on the shop floor reducing and stocking items.</p>
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<h4 id="responsibilities">Responsibilities:</h4>
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<ul>
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<li>Checking stock for near out of date items, and reducing if necessary</li>
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<li>Removing out of date stock in line with legal requirements</li>
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<li>Supporting checkouts during busy periods</li>
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<li>Customer service</li>
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</ul>
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<h3 id="lumen-september-2021--march-2022">Lumen: September 2021 – March 2022</h3>
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<p>Information Technology Apprentice</p>
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<h4 id="outline-1">Outline:</h4>
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<p>Working on solutions for customer orders.</p>
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<h4 id="responsibilities-1">Responsibilities:</h4>
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<p>Reviewing inbound customer orders and carrying out appropriate actions required to complete the request.</p>
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<h3 id="dis-consulting-it-ltd-march-2022--november-2023">DIS Consulting IT Ltd: March 2022 – November 2023</h3>
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<p>1st/2nd Line Help Desk Technician</p>
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<h4 id="responsibilities-2">Responsibilities:</h4>
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<ul>
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<li>Providing front line telephone and email IT support to clients</li>
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<li>Resolving support requests where possible as first line support, in accordance with agreed SLA’s</li>
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<li>Computer equipment supply, repairs, builds and configuration</li>
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<li>Answering Support Phone Calls and Emails and resolving clients’ issues</li>
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<li>Monitoring alerts to prevent potential issues before it affects a client</li>
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<li>Reviewing existing processes and making improvements</li>
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<li>Deployment, configuration and testing of new IT systems and equipment</li>
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<li>Liaising with users and technical teams to identify and resolve problems and fulfil service requests</li>
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<li>Developing processes and procedures to assist the support team tasks and activities</li>
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<li>Installing client on-site equipment</li>
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<li>Automation of Tasks</li>
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</ul>
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<h4 id="skills-and-experience">Skills and Experience:</h4>
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<ul>
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<li>Experience of working in an IT support setting</li>
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<li>Understanding of various typical IT systems</li>
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<li>Windows 10/11 Professional deployment and maintenance</li>
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<li>Linux and MacOS Experience</li>
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<li>PowerShell scripting and use of MgGraph and RestAPI</li>
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<li>Microsoft 365, Office Suite, Teams</li>
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<li>Azure and AWS</li>
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<li>Microsoft Entra and Intune</li>
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<li>Active Directory and Group Policy administration</li>
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<li>Windows Server 2012-22 administration</li>
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<li>Network/Wi-Fi/VPN maintenance DrayTek, Sonic-wall and Ubiquity Management</li>
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<li>Virtual Machine Concepts and VMware ESXi, Hyper-V administration and monitoring</li>
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<li>Veeam Backup Solutions</li>
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<li>RMM Solutions – Administration and Monitoring</li>
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<li>Email security measures – SPF, DKIM, DMARC</li>
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<li>Understanding of networking concepts</li>
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<li>Understanding of backup and recovery procedures</li>
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</ul>
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<h3 id="jenoptik-january-2024--current">Jenoptik: January 2024 – Current</h3>
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</body>
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</html>
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4
about.md
4
about.md
@ -6,6 +6,8 @@ title: About
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This page tells you a little bit about me:
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I have an interest in computers and technology, it’s not only my hobby but now my profession. At home I have built my own computer and server and am a home lab enthusiast. I keep up to date with new technology and love to talk about it. I enjoy Learning new things
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I have an interest in computers and technology, it’s not only my hobby but now my profession. At home I have built my own computer and server and am a home lab enthusiast. I keep up to date with new technology and love to talk about it. I enjoy Learning new things.
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I also have an interest in space and astronautics. I follow all the developments in the space industry and watch as many launches as I can online. I primarily follow SpaceX and their rapid development and innovation in their pursuit to explore Mars, as well as Rocket Lab’s endeavours into utilising carbon composites.
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I play the electric guitar playing songs from my favourite metal bands as well as covers from movies and games.
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19
education.md
19
education.md
@ -6,8 +6,21 @@ title: Education
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This page tells you about my Education:
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GCSE – The Vyne Community School 2014-19
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### GCSE – The Vyne Community School 2014-19
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- English Language: 5
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- English Literature: 4
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- Maths: 9
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- Combined Science: 99
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- Computer Science: 7
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- French: 2
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- Health and Fitness: Merit
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A-Level – Queen Mary’s Collage 2019-21
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### A-Level – Queen Mary’s Collage 2019-21
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- Maths: C
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- Physics: C
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- Computer Science: D
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Other Qualifications
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### Other Qualifications
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- DrayTek DCNA
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- Webroot Business Endpoint Protection Technical and Sales Certification
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- EasyDMARC Compliant and DMARC Certified
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64
work.md
64
work.md
@ -6,10 +6,66 @@ title: Work
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This page tells you about my past and current work:
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Waitrose: October 2019 – August 2021
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### Waitrose: October 2019 – August 2021
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Lumen: September 2021 – March 2022
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Part Time Retail Assistant
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DIS Consulting IT Ltd: March 2022 – November 2023
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#### Outline:
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Jenoptik: January 2024 – Current
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Working on the shop floor reducing and stocking items.
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#### Responsibilities:
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- Checking stock for near out of date items, and reducing if necessary
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- Removing out of date stock in line with legal requirements
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- Supporting checkouts during busy periods
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- Customer service
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### Lumen: September 2021 – March 2022
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Information Technology Apprentice
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#### Outline:
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Working on solutions for customer orders.
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#### Responsibilities:
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Reviewing inbound customer orders and carrying out appropriate actions required to complete the request.
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### DIS Consulting IT Ltd: March 2022 – November 2023
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1st/2nd Line Help Desk Technician
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#### Responsibilities:
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- Providing front line telephone and email IT support to clients
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- Resolving support requests where possible as first line support, in accordance with agreed SLA's
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- Computer equipment supply, repairs, builds and configuration
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- Answering Support Phone Calls and Emails and resolving clients' issues
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- Monitoring alerts to prevent potential issues before it affects a client
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- Reviewing existing processes and making improvements
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- Deployment, configuration and testing of new IT systems and equipment
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- Liaising with users and technical teams to identify and resolve problems and fulfil service requests
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- Developing processes and procedures to assist the support team tasks and activities
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- Installing client on-site equipment
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- Automation of Tasks
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#### Skills and Experience:
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- Experience of working in an IT support setting
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- Understanding of various typical IT systems
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- Windows 10/11 Professional deployment and maintenance
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- Linux and MacOS Experience
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- PowerShell scripting and use of MgGraph and RestAPI
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- Microsoft 365, Office Suite, Teams
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- Azure and AWS
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- Microsoft Entra and Intune
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- Active Directory and Group Policy administration
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- Windows Server 2012-22 administration
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- Network/Wi-Fi/VPN maintenance DrayTek, Sonic-wall and Ubiquity Management
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- Virtual Machine Concepts and VMware ESXi, Hyper-V administration and monitoring
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- Veeam Backup Solutions
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- RMM Solutions – Administration and Monitoring
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- Email security measures – SPF, DKIM, DMARC
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- Understanding of networking concepts
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- Understanding of backup and recovery procedures
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### Jenoptik: January 2024 – Current
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