added content to work and education md files

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Aaron Langham 2023-11-27 09:54:27 +00:00
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<p>This page tells you a little bit about me:</p> <p>This page tells you a little bit about me:</p>
<p>I have an interest in computers and technology, its not only my hobby but now my profession. At home I have built my own computer and server and am a home lab enthusiast. I keep up to date with new technology and love to talk about it. I enjoy Learning new things <p>I have an interest in computers and technology, its not only my hobby but now my profession. At home I have built my own computer and server and am a home lab enthusiast. I keep up to date with new technology and love to talk about it. I enjoy Learning new things.</p>
I also have an interest in space and astronautics. I follow all the developments in the space industry and watch as many launches as I can online. I primarily follow SpaceX and their rapid development and innovation in their pursuit to explore Mars, as well as Rocket Labs endeavours into utilising carbon composites.
I play the electric guitar playing songs from my favourite metal bands as well as covers from movies and games.</p> <p>I also have an interest in space and astronautics. I follow all the developments in the space industry and watch as many launches as I can online. I primarily follow SpaceX and their rapid development and innovation in their pursuit to explore Mars, as well as Rocket Labs endeavours into utilising carbon composites.</p>
<p>I play the electric guitar playing songs from my favourite metal bands as well as covers from movies and games.</p>
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<p>This page tells you about my Education:</p> <p>This page tells you about my Education:</p>
<p>GCSE The Vyne Community School 2014-19</p> <h3 id="gcse--the-vyne-community-school-2014-19">GCSE The Vyne Community School 2014-19</h3>
<ul>
<li>English Language: 5</li>
<li>English Literature: 4</li>
<li>Maths: 9</li>
<li>Combined Science: 99</li>
<li>Computer Science: 7</li>
<li>French: 2</li>
<li>Health and Fitness: Merit</li>
</ul>
<p>A-Level Queen Marys Collage 2019-21</p> <h3 id="a-level--queen-marys-collage-2019-21">A-Level Queen Marys Collage 2019-21</h3>
<ul>
<li>Maths: C</li>
<li>Physics: C</li>
<li>Computer Science: D</li>
</ul>
<p>Other Qualifications</p> <h3 id="other-qualifications">Other Qualifications</h3>
<ul>
<li>DrayTek DCNA</li>
<li>Webroot Business Endpoint Protection Technical and Sales Certification</li>
<li>EasyDMARC Compliant and DMARC Certified</li>
</ul>
</body> </body>
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<p>This page tells you about my past and current work:</p> <p>This page tells you about my past and current work:</p>
<p>Waitrose: October 2019 August 2021</p> <h3 id="waitrose-october-2019--august-2021">Waitrose: October 2019 August 2021</h3>
<p>Lumen: September 2021 March 2022</p> <p>Part Time Retail Assistant</p>
<p>DIS Consulting IT Ltd: March 2022 November 2023</p> <h4 id="outline">Outline:</h4>
<p>Jenoptik: January 2024 Current</p> <p>Working on the shop floor reducing and stocking items.</p>
<h4 id="responsibilities">Responsibilities:</h4>
<ul>
<li>Checking stock for near out of date items, and reducing if necessary</li>
<li>Removing out of date stock in line with legal requirements</li>
<li>Supporting checkouts during busy periods</li>
<li>Customer service</li>
</ul>
<h3 id="lumen-september-2021--march-2022">Lumen: September 2021 March 2022</h3>
<p>Information Technology Apprentice</p>
<h4 id="outline-1">Outline:</h4>
<p>Working on solutions for customer orders.</p>
<h4 id="responsibilities-1">Responsibilities:</h4>
<p>Reviewing inbound customer orders and carrying out appropriate actions required to complete the request.</p>
<h3 id="dis-consulting-it-ltd-march-2022--november-2023">DIS Consulting IT Ltd: March 2022 November 2023</h3>
<p>1st/2nd Line Help Desk Technician</p>
<h4 id="responsibilities-2">Responsibilities:</h4>
<ul>
<li>Providing front line telephone and email IT support to clients</li>
<li>Resolving support requests where possible as first line support, in accordance with agreed SLAs</li>
<li>Computer equipment supply, repairs, builds and configuration</li>
<li>Answering Support Phone Calls and Emails and resolving clients issues</li>
<li>Monitoring alerts to prevent potential issues before it affects a client</li>
<li>Reviewing existing processes and making improvements</li>
<li>Deployment, configuration and testing of new IT systems and equipment</li>
<li>Liaising with users and technical teams to identify and resolve problems and fulfil service requests</li>
<li>Developing processes and procedures to assist the support team tasks and activities</li>
<li>Installing client on-site equipment</li>
<li>Automation of Tasks</li>
</ul>
<h4 id="skills-and-experience">Skills and Experience:</h4>
<ul>
<li>Experience of working in an IT support setting</li>
<li>Understanding of various typical IT systems</li>
<li>Windows 10/11 Professional deployment and maintenance</li>
<li>Linux and MacOS Experience</li>
<li>PowerShell scripting and use of MgGraph and RestAPI</li>
<li>Microsoft 365, Office Suite, Teams</li>
<li>Azure and AWS</li>
<li>Microsoft Entra and Intune</li>
<li>Active Directory and Group Policy administration</li>
<li>Windows Server 2012-22 administration</li>
<li>Network/Wi-Fi/VPN maintenance DrayTek, Sonic-wall and Ubiquity Management</li>
<li>Virtual Machine Concepts and VMware ESXi, Hyper-V administration and monitoring</li>
<li>Veeam Backup Solutions</li>
<li>RMM Solutions Administration and Monitoring</li>
<li>Email security measures SPF, DKIM, DMARC</li>
<li>Understanding of networking concepts</li>
<li>Understanding of backup and recovery procedures</li>
</ul>
<h3 id="jenoptik-january-2024--current">Jenoptik: January 2024 Current</h3>
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@ -6,6 +6,8 @@ title: About
This page tells you a little bit about me: This page tells you a little bit about me:
I have an interest in computers and technology, its not only my hobby but now my profession. At home I have built my own computer and server and am a home lab enthusiast. I keep up to date with new technology and love to talk about it. I enjoy Learning new things I have an interest in computers and technology, its not only my hobby but now my profession. At home I have built my own computer and server and am a home lab enthusiast. I keep up to date with new technology and love to talk about it. I enjoy Learning new things.
I also have an interest in space and astronautics. I follow all the developments in the space industry and watch as many launches as I can online. I primarily follow SpaceX and their rapid development and innovation in their pursuit to explore Mars, as well as Rocket Labs endeavours into utilising carbon composites. I also have an interest in space and astronautics. I follow all the developments in the space industry and watch as many launches as I can online. I primarily follow SpaceX and their rapid development and innovation in their pursuit to explore Mars, as well as Rocket Labs endeavours into utilising carbon composites.
I play the electric guitar playing songs from my favourite metal bands as well as covers from movies and games. I play the electric guitar playing songs from my favourite metal bands as well as covers from movies and games.

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This page tells you about my Education: This page tells you about my Education:
GCSE The Vyne Community School 2014-19 ### GCSE The Vyne Community School 2014-19
- English Language: 5
- English Literature: 4
- Maths: 9
- Combined Science: 99
- Computer Science: 7
- French: 2
- Health and Fitness: Merit
A-Level Queen Marys Collage 2019-21 ### A-Level Queen Marys Collage 2019-21
- Maths: C
- Physics: C
- Computer Science: D
Other Qualifications ### Other Qualifications
- DrayTek DCNA
- Webroot Business Endpoint Protection Technical and Sales Certification
- EasyDMARC Compliant and DMARC Certified

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work.md
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This page tells you about my past and current work: This page tells you about my past and current work:
Waitrose: October 2019 August 2021 ### Waitrose: October 2019 August 2021
Lumen: September 2021 March 2022 Part Time Retail Assistant
DIS Consulting IT Ltd: March 2022 November 2023 #### Outline:
Jenoptik: January 2024 Current Working on the shop floor reducing and stocking items.
#### Responsibilities:
- Checking stock for near out of date items, and reducing if necessary
- Removing out of date stock in line with legal requirements
- Supporting checkouts during busy periods
- Customer service
### Lumen: September 2021 March 2022
Information Technology Apprentice
#### Outline:
Working on solutions for customer orders.
#### Responsibilities:
Reviewing inbound customer orders and carrying out appropriate actions required to complete the request.
### DIS Consulting IT Ltd: March 2022 November 2023
1st/2nd Line Help Desk Technician
#### Responsibilities:
- Providing front line telephone and email IT support to clients
- Resolving support requests where possible as first line support, in accordance with agreed SLA's
- Computer equipment supply, repairs, builds and configuration
- Answering Support Phone Calls and Emails and resolving clients' issues
- Monitoring alerts to prevent potential issues before it affects a client
- Reviewing existing processes and making improvements
- Deployment, configuration and testing of new IT systems and equipment
- Liaising with users and technical teams to identify and resolve problems and fulfil service requests
- Developing processes and procedures to assist the support team tasks and activities
- Installing client on-site equipment
- Automation of Tasks
#### Skills and Experience:
- Experience of working in an IT support setting
- Understanding of various typical IT systems
- Windows 10/11 Professional deployment and maintenance
- Linux and MacOS Experience
- PowerShell scripting and use of MgGraph and RestAPI
- Microsoft 365, Office Suite, Teams
- Azure and AWS
- Microsoft Entra and Intune
- Active Directory and Group Policy administration
- Windows Server 2012-22 administration
- Network/Wi-Fi/VPN maintenance DrayTek, Sonic-wall and Ubiquity Management
- Virtual Machine Concepts and VMware ESXi, Hyper-V administration and monitoring
- Veeam Backup Solutions
- RMM Solutions Administration and Monitoring
- Email security measures SPF, DKIM, DMARC
- Understanding of networking concepts
- Understanding of backup and recovery procedures
### Jenoptik: January 2024 Current